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Welcome to our Privacy Policy

Your privacy is critically important to us.

Civils360 IAS Academy is located at: Trivandrum, Kerala / Ph: 8138000360

It is Civils360 IAS Academy’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://civils360.com (hereinafter, “us”, “we”, or “https://civils360.com”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Civils360 IAS Academy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Civils360 IAS Academy’s purpose in collecting non-personally identifying information is to better understand how Civils360 IAS Academy’s visitors use its website. From time to time, Civils360 IAS Academy may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Civils360 IAS Academy also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://civils360.com blog posts. Civils360 IAS only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Civils360 IAS Academy’s websites choose to interact with Civils360 IAS Academy in ways that require Civils360 IAS Academy to gather personally-identifying information. The amount and type of information that Civils360 IAS Academy gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://civils360.com to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

civils360.com uses Google AdWords for remarketing

https://civils360.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregated Statistics

Civils360 IAS Academy may collect statistics about the behavior of visitors to its website. Civils360 IAS Academy may display this information publicly or provide it to others. However, Civils360 IAS Academy does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Civils360 IAS Academy uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Civils360 IAS Academy uses cookies to help Civils360 IAS Academy identify and track visitors, their usage of https://civils360.com, and their website access preferences. Civils360 IAS Academy visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Civils360 IAS Academy’s websites, with the drawback that certain features of Civils360 IAS Academy’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Civils360 IAS Academy’s use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, Civils360 IAS Academy may change its Privacy Policy from time to time, and in Civils360 IAS Academy’s sole discretion. Civils360 IAS Academy encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


Refund Policy

  1. The Registration Fee is non-refundable.
  2. Eligibility for the exam: In case the student finds that he/she is NOT eligible for the exam after subscribing to course material, a refund cannot be issued.
  3. Purchased by mistake: The subscription to our courses is a multi-step process and takes awareness at the student’s end to complete the transaction. Purchasing by mistake is not an eligible criteria for a refund.
  4. Change of Mind/Do not want to prepare anymore: Refunds cannot be issued due to a change of mind regarding the preparation of the exam.
  5. Doesnt meet personal expectations: Refunds cannot be issued if the course doesn’t meet personal expectations. Several top rankers have subscribed to the same courses. Ranker Testimonials, content snippets, and youtube demos are available.
  6. Change of Faculty/Mentor: We have multiple Faculties/Mentors who are rigorously trained in content, delivery and various other frameworks. We try our best that they dont change in the academic year, but in the unlikely scenario that they do, the case doesn’t qualify for refund.
  7. Course Access: If a student has given access to the portal a refund will not be granted regardless of the progress that he/she has made.
  8. Non-utilization of services after you are given access is not a ground for refunds.
  9. Course available at a lesser price: We run discount offers on our courses from time to time, a product available for Rs X today may be available for Rs Y (less than X) at a future date. Refunds, neither complete nor equivalent to the difference in price, cannot be issued in such cases.
  10. Expired Refund Window: Refund requests made after the stipulated refund period, as mentioned in the policy, will not be considered.
  11. Personal reasons like medical issues, and lack of funds at home are not grounds for refunds.

Contact Information
If you have any questions about this Privacy Policy,
please contact us via email or phone.

Email: enquiry@civils360.com
Phone: 8138 000 360

Write to us